General Terms and Conditions

1- RESERVATION
The reservation is considered definitively confirmed only after the customer sends the receipt of the transfer to the following email [email protected] or via whatsapp message to 346 3188139 within three days of the reservation date; otherwise the agency may cancel the reservation. 

2- PAYMENT
To confirm the reservation will be required 30% of the total rent to be paid directly to the agency Carraro by bank transfer to IBAN
IT65G03069361431000011450 payable to Carraro Immobiliare srls.
The total balance of the reservation must be paid within one month before arrival, again by bank transfer. Thank you 

3- CANCELLATION 
In case of cancellation which must be communicated by Mail to [email protected] or by whatsapp to 346 3188139 up to 28 days before arrival the deposit will be kept for a next reservation within the current year. From 28 days before the date of arrival, payment of the full amount of the reservation will be required. 

4- ARRIVAL
Check-in will be at the offices of the Carraro Immobiliare agency at 103/A Mameli Street, Jesolo 30016 (VE). Arrival must be on the appointed day between 11:30 am and 6:30 pm. In case of delay please notify the Carraro agency promptly. Upon arrival the identity documents of all persons who will occupy the apartment must be presented for registration. In case of non-arrival on the day of check-in, unless otherwise agreed with the agency, the agency will consider the reservation cancelled without any refund and/or compensation against the tenant.

Apartment access hours are from 16:30.

5- RULES OF STAY
It is forbidden to accommodate more people than the number of beds indicated in our offer. It is expressly forbidden to sublet the rented property to third parties.
Pets are only allowed on request and a surcharge may be applied. All guests are obliged to comply with the house rules and to scrupulously observe the rules regarding peace and quiet, particularly in the afternoon and at night. Swimming pools, where present, are subject to condominium regulations that vary from facility to facility. Please also note that the swimming pools are open from about the beginning of June to about mid-September.
At the end of the lease there is an obligation to return the keys of the property to the agency.
The tenant is obliged to report any defects in the property and/or furnishings within 24 hours of handing over the keys: if the tenant fails to report such defects within this period, any damage will be charged to the tenant.
In the event of early return of the property, no reimbursement and/or compensation for damages shall be due to the tenant.

6- EQUIPMENT OF THE FLATS
All flats are delivered fully furnished and equipped as standard. Bed linen, towels, as well as tablecloths and tea towels are not provided; they can be hired on request at the time of booking or on arrival at the Agency at a cost of Euro 15.00 per person for bed linen and/or Euro 15.00 per set of towels.

7- DEPARTURE
The flat must be vacated by 10:00 am on the established day. Departure must take place at the scheduled time in order to allow the staff to check the apartment.

The flat must be left as found at check in, tidy with the dishes washed and the fridge switched off.

8- SECURITY DEPOSIT
The client shall pay the agency the sum of € 200.00 with Credit Card (Euro 500.00 for groups of children) as a security deposit, which shall be returned to him/her at the end of the rental period after an inspection of the state of the property and furnishings.

The deposit, in addition to any damages inside the flat, will also be retained in case of interventions for loud noise-number of people greater than the number declared at the check in-conditions of particular disorder-dirt at the check out (for example: used and not cleaned dishes and rubbish left inside the flat).

9- TOURIST TAX TO BE PAID ON ARRIVAL
The tourist tax in the municipality of Jesolo costs 1.00 Euro per person and per overnight stay up to a maximum of 10 consecutive nights; children under 10 years of age are exempt from paying it.
The tourist tax in the municipality of Cavallino has a cost of 1.00 Euro per person per overnight stay.
Children under 12 years of age are exempt from payment.

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Thanking you again for your preference, we remain at your disposal.

Kind regards

Carraro Real Estate



FOR APARTMENT RESERVATIONS IN CAORLE YOU WILL RECEIVE OUR DIRECTIONS. THANK YOU

Privacy Policy

Personal Data Protection and Cookie Use Notice pursuant to Regulation (EU) 2016/679 (“GDPR”)

Dear Customer,

Carraro Immobiliare s.r.l.s., VAT number: 04771690270 (hereinafter referred to as the "Company"), is the Data Controller of the personal data you provide at the time of registration on the website, or otherwise acquired during the provision of services to which you may have access.

You can send requests or communications to the Data Controller at the email address [email protected]. Access to the website does not require the input of your personal details. To use the online 'contact' service and gain access to additional services, you will need to enter your personal data in specific sections of the website.

The data you enter will be processed with security measures in accordance with current technological standards and in compliance with the obligations set forth by Regulation (EU) 2016/679 on personal data protection ("GDPR").

According to the aforementioned regulation, this processing will be based on the principles of fairness, lawfulness, and transparency, and the protection of your privacy and rights. The following notice is specific to this website and does not apply to other websites that you may visit through redirect links provided on our website. No data resulting from the use of the web service will be communicated or disclosed.

In accordance with Article 13 of the GDPR, we provide you with the following information:

OBJECT OF THE PROCESSING The personal data that may be collected are the following:
Personal data provided to receive a specific service (e.g., name and contact information);
Navigation data (e.g., IP address, location – country –, information about the pages visited within the website, time of access to the website, time spent on each page, click flow analysis, device name, system and application version, regional and language settings, device identification number, location data, network ID of your provider, and your IP address. Although the Company does not collect such information to link it to specific users, it is still possible to identify these users directly through this information or by using other collected data);
Cookies (small text files that may be sent and stored on the user's computer by the visited websites and then sent back to the same websites when the user visits them again. For details, please refer to the Cookie Policy of the website).
PURPOSES OF THE PROCESSING The personal data collected ("Data") may be processed for the following purposes: a) To fulfill a specific request from the user or provide the requested service ("Service"); b) To allow the Company to conduct customer satisfaction surveys ("Customer Satisfaction") regarding the quality of goods and services in accordance with the legitimate interest of the Company; c) With your explicit consent, to send commercial communications and advertisements about the Company's products and services or to conduct market research ("Marketing"); f) To improve the user experience on the Company's websites.
PROCESSING METHODS The processing will be carried out both manually and using automatic or electronic means, including postal mail or email, phone, observing all necessary precautions to ensure the security and confidentiality of the information.
ACCESS TO DATA Your data may be processed within our Company by all authorized personnel designated in writing by the Data Controller and trained on legal obligations regarding privacy.
DATA COMMUNICATION Your data may be communicated to third parties exclusively for technical and operational needs closely related to the above purposes, specifically to the following categories of subjects: a) Entities, professionals, companies, or other structures engaged by us for processing related to the fulfillment of administrative, accounting, commercial, and management obligations connected to the ordinary conduct of our business, including for credit recovery purposes; b) Public authorities and administrations for purposes related to the fulfillment of legal obligations; c) Banks, financial institutions, or other parties for which data transfer is necessary for the execution of our activities, particularly in relation to fulfilling our contractual obligations towards you.
DATA STORAGE Your personal data will be stored on servers available to the Company located within the European Union. The Company does not transfer personal data to countries outside the European Union.
DATA RETENTION PERIOD Your personal data will be retained for the entire duration of your contractual relationship with the Company. After the termination of the contractual relationship, the Company will retain personal data related to the execution of the contract to fulfill contractual and legal obligations, including tax obligations. Subsequently, personal data related to contract execution will be retained for a period not exceeding the statute of limitations established by law for asserting or defending a right in court.
VOLUNTARINESS / MANDATORY NATURE OF THE PROVISION Providing your personal data is optional. However, refusal to disclose the data or to provide consent to the processing as mentioned in point 1 of this notice will make it impossible for us to conclude the contract and provide any requested services or fulfill legal obligations. If you refuse to consent to the processing of personal data as per Article 2 of this notice, processing will be limited to the full execution of obligations arising from the services requested and compliance with legal regulations.
RIGHTS OF THE DATA SUBJECT At any time, you may exercise your rights towards the Data Controller pursuant to Articles 15-22 GDPR, which we summarize below for your convenience. In particular, you have the right:
To obtain the cessation of processing where your personal data is processed for direct marketing purposes, even in relation to services identical to those already purchased from our Company (i.e., right of opposition);
To obtain information regarding the purposes for which your personal data is processed, the duration of processing, and the subjects to whom the data is communicated (i.e., right of access);
To obtain the rectification or supplementation of inaccurate personal data that concerns you (i.e., right of rectification);
To obtain the deletion of your personal data in the following cases: (a) The data is no longer necessary for the purposes for which it was collected; (b) You have withdrawn your consent to the processing of data when such data is processed based on your consent; (c) You have objected to the processing of personal data relating to you when such data is processed based on our legitimate interest; (d) The processing of your personal data is not in compliance with the law (i.e., right of erasure). However, we highlight that the retention of personal data by the Company is lawful if necessary for fulfilling a legal obligation or for asserting, exercising, or defending a right in legal proceedings (i.e., right of erasure).
To obtain that the personal data relating to you be only stored without any further use in the following cases: (a) You contest the accuracy of the personal data, for the period necessary to verify the accuracy of such personal data; (b) The processing is unlawful, but you oppose the deletion of personal data; (c) The personal data is necessary for asserting, exercising, or defending a right in legal proceedings; (d) You have objected to the processing and are waiting for verification regarding the potential overriding of our legitimate grounds for processing over those of the data subject (i.e., right of restriction);
To receive your personal data in a commonly used, machine-readable format, interoperable and portable if processed based on contract or consent (i.e., right of portability).
You are also reminded that you have the right to contact the Italian Data Protection Authority (Piazza di Monte Citorio, 121 – 00186 Rome, Italy) to assert your rights regarding the processing of your personal data.

DATA CONTROLLER The Data Controller is Carraro Immobiliare, and can be contacted by sending an email to [email protected].