Costa del Sol

General Terms and Conditions

1- RESERVATION
The reservation is considered definitively confirmed only after the customer sends the receipt of the transfer to the following email info@carraroimmobiliare.it or via whatsapp message to 346 3188139 within three days of the reservation date; otherwise the agency may cancel the reservation. 

2- PAYMENT
To confirm the reservation will be required 30% of the total rent to be paid directly to the agency Carraro by bank transfer to IBAN
IT65G03069361431000011450 payable to Carraro Immobiliare srls.
The total balance of the reservation must be paid within one month before arrival, again by bank transfer. Thank you 

3- CANCELLATION 
In case of cancellation which must be communicated by Mail to info@carraroimmobiliare.it or by whatsapp to 346 3188139 up to 28 days before arrival the deposit will be kept for a next reservation within the current year. From 28 days before the date of arrival, payment of the full amount of the reservation will be required. 

4- ARRIVAL
Check-in will be at the offices of the Carraro Immobiliare agency at 103/A Mameli Street, Jesolo 30016 (VE). Arrival must be on the appointed day between 11:30 am and 6:30 pm. In case of delay please notify the Carraro agency promptly. Upon arrival the identity documents of all persons who will occupy the apartment must be presented for registration. In case of non-arrival on the day of check-in, unless otherwise agreed with the agency, the agency will consider the reservation cancelled without any refund and/or compensation against the tenant.

Apartment access hours are from 16:30.

5- RULES OF STAY
It is forbidden to accommodate more people than the number of beds indicated in our offer. It is expressly forbidden to sublet the rented property to third parties.
Pets are only allowed on request and a surcharge may be applied. All guests are obliged to comply with the house rules and to scrupulously observe the rules regarding peace and quiet, particularly in the afternoon and at night. Swimming pools, where present, are subject to condominium regulations that vary from facility to facility. Please also note that the swimming pools are open from about the beginning of June to about mid-September.
At the end of the lease there is an obligation to return the keys of the property to the agency.
The tenant is obliged to report any defects in the property and/or furnishings within 24 hours of handing over the keys: if the tenant fails to report such defects within this period, any damage will be charged to the tenant.
In the event of early return of the property, no reimbursement and/or compensation for damages shall be due to the tenant.

6- EQUIPMENT OF THE FLATS
All flats are delivered fully furnished and equipped as standard. Bed linen, towels, as well as tablecloths and tea towels are not provided; they can be hired on request at the time of booking or on arrival at the Agency at a cost of Euro 15.00 per person for bed linen and/or Euro 15.00 per set of towels.

7- DEPARTURE
The flat must be vacated by 10:00 am on the established day. Departure must take place at the scheduled time in order to allow the staff to check the apartment.

The flat must be left as found at check in, tidy with the dishes washed and the fridge switched off.

8- SECURITY DEPOSIT
The client shall pay the agency the sum of € 200.00 with Credit Card (Euro 500.00 for groups of children) as a security deposit, which shall be returned to him/her at the end of the rental period after an inspection of the state of the property and furnishings.

The deposit, in addition to any damages inside the flat, will also be retained in case of interventions for loud noise-number of people greater than the number declared at the check in-conditions of particular disorder-dirt at the check out (for example: used and not cleaned dishes and rubbish left inside the flat).

9- TOURIST TAX TO BE PAID ON ARRIVAL
The tourist tax in the municipality of Jesolo costs 1.00 Euro per person and per overnight stay up to a maximum of 10 consecutive nights; children under 10 years of age are exempt from paying it.
The tourist tax in the municipality of Cavallino has a cost of 1.00 Euro per person per overnight stay.
Children under 12 years of age are exempt from payment.

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Thanking you again for your preference, we remain at your disposal.

Kind regards

Carraro Real Estate



FOR APARTMENT RESERVATIONS IN CAORLE YOU WILL RECEIVE OUR DIRECTIONS. THANK YOU